Campus Book Rentals Review 2019

Quality
4/5
Satisfaction
4.2/5
Support
4.4/5
Price From: $4
Payment:
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By Alina Burakova fb Oct 11, 2019
Reviewer at Edurewiever

A lot has been said about the prices of education in the USA. Some try to figure out whether this investment is worth the result. But if you’ve already started this journey, it makes sense to invest in quality studying with all the corresponding materials. Campus Book Rentals promises to help students save a lot of money by renting textbooks instead of buying.

To come up with the fair verdict, in this Campus Book Rentals reviewб, we take into account several criteria you should always keep in mind when choosing a web platform of such kind:

  • range of services;
  • pricing and flexibility;
  • quality;
  • customer service;
  • website usability;
  • CampusBookRentals complaints (if any).

Our peer review will help you to get an idea about this website and to decide whether it is worth your time and money. A little spoiler: we think it is. Now, let’s proceed to “Is CampusBookRentals legit?”, “Is CampusBookRentals safe?”, and other urgent questions.

Campus Book Rentals is an online platform that provides students with affordable studying resources, significantly reducing the costs of education. This service compares offers for textbooks and other publications from across different websites, generating a list of offers for rent or purchase of new or used editions. Although the focus is on renting, it is possible to purchase books through this site, too. The service works in the USA only and guarantees to provide only the US editions of requested textbooks.

CampusBookRentals com was launched in 2007 with a purpose to make education more affordable for everyone. It was a demonstration against overpriced textbooks started by former students who have encountered similar problems earlier.

For over 10 years, more than a million users have used Campus Book Rentals, saving $116,843,431 and counting. This is possible, particularly, thanks to the strategic location. The company is situated in the Midwest, being able to deliver orders fast to any part of the country. It possesses a unique inventory in used and new textbooks, which continues to expand every year. According to Campus Book Rentals’ creators, they are active users of the service, too. They want to keep up with education trends and create a well-educated caring team.

The key feature and user request is rental. It comes with several supporting services – tracking, purchase, and rental extension.

#1. Rental

Users can rent a textbook for a 55-, 85-, and 130-day period (the entire semester). It is also possible to specify another date when placing an order.  Users are free to apply for a 15- or 30-day extension for free. Additionally, there is a 15-day grace period – an officially permitted return delay that is not subjected to extra charges.

  1. Find a book you need by entering its name, author, or ISBN (a 10 or 13-digit number that can be found on a back cover).
  2. Choose an offer from the list of results and add it to the basket.
  3. Repeat for every book you need.
  4. After you submit an order and pay for it, the company ships it to you.
  5. To return them, you need to print a prepaid return shipping label from your account, fix it outside a package, and leave at USPS drop box or Post Office. Just remember about the deadlines.

#2. Tracking

Similarly to other delivery services, Campus Book Rentals allow users to track their orders online. For this, log into your account, open “Current Rentals,” and click “Track” to see shipment details.

#3. Purchasing

If you think a textbook you are currently using will be important for your future thesis or you are just attached to it, you can buy it instead of shipping back. Log into your account, choose to buy a book, and you’ll be charged an extra fee – the difference between rental and value.

#4. Rental extension

There are two options – 15-day and 30-day extension, both available for free. To keep a textbook for a bit longer, adjust the settings in your account.

#5. Use a textbook like it is your own

One of the most frequently asked questions is whether it is allowed to make notes and highlight in a rented book. Unlike a library, where you’ll be punished for such a selfish attitude, Campus Book Rentals let and even encourage users to highlight. Someone is going to use it again later. Your notes will be helpful and time-saving. Just be respectful.

If books do not help you, remember that you can always use best tutoring websites like Preply.com!

The key message of the official website is “economy”. You can see the costs saved for 12+ years of Campus Book Rentals’ existence. But impressive numbers aside, how much can it save for you?

Renting prices

We’ve checked several textbooks and non-fiction editions to estimate the difference. A renting price for the latter, unfortunately, is usually higher than used books for purchase.

Textbooks, on the contrary, are much cheaper. Renting textbooks saves up to 80% compared to purchasing. This number is not a rare offer we’ve found. Getting a book cheaper by 30%, 60%, or 75% is a common practice. For example, The American System of Criminal Justice 16th Edition costs $116.62 and higher, while the rental price starts at $16.64.

Prices depend on the primary cost and rental period. Obviously, you are to pay less for 55 days of usage than for 130. This difference, however, won’t be significant – only several dollars or even cents.

Shipping prices

Shipping is free unless you decide to apply for a fast shipping option – then, you’ll need to pay an extra $3.99.

Fines

We’ve scanned Campus Book Rentals reviews and haven’t found any mention of extra charges. They are applied if you don’t return a book. In this case, your credit card will be charged for a non-return fee, which is equal to the difference between what you’ve already paid and the original value of a rented item.

Free services

Users need to register on the website if they want to rent books. Registration and membership are free. There’s no need to pay for confusing packages with different terms. Just rent the books when you need and make a one-time payment when you place an order.

Free extension for a 15- or 30-day period is available.

Every textbook comes with a 21-day worry-free guarantee. If you drop a class, change your mind, or just order a wrong item, you can return it within 21 days of your order and receive a full refund.

Extra services

There is an “insurance” for rented items – protection from damage, loss, or theft during the rental term. You can order it for an extra price before the checkout. This opportunity is mentioned in FAQs on the website, but the price isn’t specified. We’ve checked the Rental Agreement and found out that it makes 25% from the rental price.

If you need to leave a book for more than 30 days (in case you retake a class or for any other reason), there is an opportunity to re-rent it with a 30% discount from the original rental price. Manage this through your account by using the “Re-Rent” button.

Discounts

Loyal users can expect some bonuses. When you refer a friend to a website, you receive a $5 Tango Card – a gift card that can be used for many services, including Amazon and Nike. After referring five friends, you receive a coupon for free textbook rentals. New users can get $5 and $15 discounts. These are offered in a few minutes after you enter a website, encouraging new users to check out the service and give it a chance.

There isn’t anything special in payment procedure or interface. After you add all necessary books to the basket and proceed to the checkout, you are brought to a payment screen and can safely finish a transaction. You can pay with a credit card. It takes up to 48 hours to process an order. Then, you’ll receive a notification if an operation was successful and an order will be shipped.

When it comes to the quality, there are three main questions users tend to ask:

  • Is Campus Book Rentals legit?
  • Is Campus Book Rentals safe?
  • Is Campus Book Rentals reliable?

The service is legit. You can find the proof in Legacy Policy and Terms of Use, accessible from the website footer. This document features all the essential legal information and contacts.

It is safe. Users’ rights are explained in the Rental Agreement (along with their obligations). We haven’t detected any evidence of scam or any other manipulations that can affect user security or the quality of services.

So is safe CampusBookRentals a service you can rely on? It certainly is. The website features all the necessary information about timing and pricing. You know what to expect when you order the textbooks, and the service delivers the quality its team is committed to.

All textbooks are in acceptable used, like new or new condition. Some can come without supplemental materials that can be lost or stop functioning due to shared usage. It is mentioned several times on the website. Speaking about the delivery, it takes 7-14 business days after processing an order (24 to 48 hours) or 5-8 business days if you opt for expedited delivery.

The pricing policy is clear, and prices are more than affordable. We’ve also mentioned a range of free features, extra services, and discounts that are a huge bonus in terms of quality. To wrap it up, we are ready to rate five stars for transparency and quality in general.

Users are a bit spoiled today. Most of us expect that there’s someone to help with any issues 24/7. Campus Book Rentals website features a good FAQ section, where you can find the answers to the majority of common questions. Support Team, however, is available only during business hours – Monday-Friday 8:00 am – 5:00 pm CST. You are welcome to contact the support via online chat or dial 888-643-1043. Outside office hours, you can send an email at [email protected]

We’ve done research among other CampusBookRentals reviews and haven’t found any mention of unresolved issues, conflicts, or disrespectful attitude towards users.

Website usability is equally important as reliability and prices. Well, you’ve already heard about “Campus Book Rentals legit” and “CampusBookRentals safe”, and a nice website makes it a combo!

The homepage shows a search row, where users can enter an ISBN (978…), Title, or Keyword. The search feature is easily accessible from the rest of the pages. If you want to find several items at once, you can enter several ISBN codes.

The design is simple and intuitive. There is nothing in excess and nothing to distract you from the task that brought you here – finding necessary books. The website looks good on different screens. The small font at the bottom of the homepage, however, is a bit difficult to read.

There is only one thing that seems confusing. We’ve received a popup message about a discount. It features the “Send” button, but there is no form to fill in an email or phone number. Theoretically, the code was sent somewhere, but we’ve got no idea where exactly it went.

Strenghts
  • Possibility to rent a book for a preferred period or buy it.
  • Only American editions of textbooks are offered.
  • There is a 15-day gap after a return due date.
  • You can search for books before registration.
  • Flexible prices, free shipping, and a 21-day refund guarantee.
  • Website usability and minimalistic design.
Weaknesses
  • Non-fiction literature rental is often more expensive than purchase.
  • 24/7 support is not available; solve your problems during business hours.
  • Lack of supplemental materials (though it comes with a warning).
  • Discount codes disappeared somewhere after we pressed “Send.”
  • Some important information is in Legal Documents instead of FAQs.
  • Used books with notes may be not suitable for everyone – they may distract from reading.
My verdict
4.2/5
Recommended this serviceAlina Burakova
Visit campusbookrentals

CampusBookRentals is a good service – completely legit, free of scam, secure, and helpful. It offers a flexible pricing policy and using conditions. Everything is simple even for freshmen: type a name or an ISBN code, find an offer, add to basket, and specify a return date. The next steps are standard payment and delivery procedures.
When it comes to CampusBookRentals vs Chegg, many users choose the latter mechanically, out of habit. The quality of service and the diversity of textbooks is equally good at Campus Book Rentals com.
From a long-term perspective, this online service helps to save you loads of money. Education may be expensive, but you have a good way to reduce this price and still use all the necessary materials. That’s what the service was created for. And as our CampusBookRentals review shows, it performs the mission flawlessly.

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5 reviews
1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 4.00 out of 5)
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Somewhat slow shipping, but books and prices are amazing as well as customer service. Overall I had good experience with CBR.

I would leave 10 stars if it was an option. We rented a book directly from Campus Book Rentals through their website. They always took care of me as if I was there only customer. And the book was kept in good quality and delivered almost in time I thought.

Ordered a book at the end of September, book shipped 4 days later and book was marked delivered a week later. So that is the time span you’re looking at for free shipping. The textbook cost no more that $21 and it came in great condition. I did receive the book for a great price. Thanks bookrentals.

One of the best book rental companies I have ever come across, they are real professionals and very reliable. I paid for a book and they delivered almost it in time. They were concerned about me if it is okay to deliver 1 day after the deadline, I was okay with that. They even made a discount for next delivery for that inconvenience!

Randomly came on to this site and saw my book for less then $30. I was so happy to get a deal on my book so I immediately placed my order. I needed my book by next week so I placed my order, I even put in $15 for faster shipping just in case! It came in time and in good shape, so I’m cool with this campusbookrentals.