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How to Put Answering Phones on Your Resume: The Right Way

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When you’re looking for a job, it’s important to put your best foot forward. This means that you need to highlight the skills and experience that make you the best candidate for the position. If you have experience answering phones, then you should definitely include this on your resume!

In this article, we will discuss how to put answering phones on your resume in the right way. We’ll also provide some tips for highlighting your phone skills in a way that will impress potential employers.

What to Include in a Resume?

When you’re writing your resume, you should always keep the specific job that you’re applying for in mind. This means tailoring your resume to fit the job description and emphasizing the skills and experience that are most relevant to the position. If you have experience answering phones, then you should absolutely include this on your resume!

Here are some tips for how to say answering phones on a resume:

  • Include a section on your resume titled “Relevant Experience” or “Professional Experience.” In this section, list all of your previous jobs that involved answering phones. For each job, include a brief description of your duties.
  • If you don’t have much work experience, include a section titled “Skills” on your resume. Under this heading, list your phone skills as well as any other relevant skills that you have.
  • Make sure to highlight your customer service skills! Answering phones is all about providing excellent customer service. Be sure to mention any awards or recognition that you’ve received for your outstanding customer service.
  • Include keywords related to answering phones in your resume. This will help ensure that your resume is easily found by potential employers when they are searching online for candidates.

By following these tips, you can be sure that your experience answering phones will be properly represented on your resume. With the right approach, you can impress potential employers and land the job of your dreams!

What Should I Put on my Resume for Answering Phones?

When you’re putting answering phones on your resume, it’s important to include all relevant information. Here are some things that you should definitely include:

  • The name of the company for which you answered the phones
  • Your job title
  • A brief description of your duties
  • The dates that you worked at the company

Your customer service skills are essential when you’re writing a resume for a position that involves answering phones. Be sure to highlight any awards or recognition that you’ve received for your outstanding customer service. You should also include keywords related to answering phones in your resume. This will help ensure that your resume is easily found by potential employers when they are searching online for candidates.

By following these tips, you can be sure that your experience answering phones will be properly represented on your resume. With the right approach, you can impress potential employers and land the job of your dreams!

“No one has a resume that they are 100% comfortable with,

nor does anyone have a life that

they are 100% comfortable with”

— Jay Baruchel

Other Ways to Describe Answering Phones in a Resume

Answering phones is a skill that is often taken for granted. But if you have excellent phone skills, then you definitely have an advantage over other job candidates! Here are some examples with another word for answering phones on resume texts:

  • The ability to handle a high volume of calls: If you’re applying for a job that involves answering phones, then the employer will want to know that you can handle a high volume of calls. Be sure to mention any experience you have in this area.
  • The ability to multitask: Answering phones requires being able to multitask and handle multiple tasks at once. Be sure to highlight your multitasking skills on your resume. This is a much better way to say answering phones on resume contents.
  • The ability to stay calm under pressure: It’s important to be able to stay calm and composed when answering phones, even when callers are angry or upset. Mention any experience you have in handling difficult customer service situations.
  • The ability to upsell: If you’re applying for a job that involves sales, then the employer will want to know that you have the ability to upsell. Be sure to mention any experience or training you have in this area.

How to describe answering phones on resume is a skill that takes practice, so take your time to reflect how to best fit it into your work experience. We also wrote a different guide on including VipKid on your resume, along with other specific companies, such as how to put DoorDash on the resume, so definitely check them out to get some additional help on your preparation journey for your new job.

Bio Examples

Answering phones is an essential skill for any customer service position. Here are some examples of how you can present this in your resume:

Example 1

I have over five years of experience in answering phones and providing excellent customer service. In my previous role, I was responsible for handling a high volume of calls and multitasking between various tasks. I have also received awards for my outstanding customer service skills.

Example 2

I have extensive experience in answering phones and providing excellent customer service. I am skilled in handling a high volume of calls, multitasking, and staying calm under pressure. I have also been commended for my ability to upsell.

Example 3

I have experience working in customer service and answering phones. In my previous job, I was responsible for handling a high volume of calls and providing excellent customer service. I am skilled in multitasking, staying calm under pressure, and upselling.

Example 4

I have experience in customer service and answering phones. I am able to handle a high volume of calls, multitask between various tasks, and stay calm under pressure. I am also commended for my excellent customer service skills.

We also published other guides on how to make a resume if you have never had a job, so check that out if this is going to be your first customer service job.

Interview Tips

If you’re interviewing for a position that involves answering phones, then be sure to highlight your customer service skills. Here are some tips on how to impress potential employers in an interview:

Be prepared to talk about your experience: Be sure to have examples of your experience ready to share with the interviewer.

  • Highlight your skills: Be sure to highlight your skills and strengths related to answering phones, such as your ability to multitask or stay calm under pressure.
  • Learn about the company: Be sure to do your research on the company before the interview so that you can ask questions and show that you’re knowledgeable about their business.
  • Practice with a friend: Practice answering common interview questions with a friend or family member so that you can be prepared for anything.
  • Practice common interview questions: Practice answering common interview questions so you’ll be prepared for anything the interviewer throws at you!

Also, check our article on how to prepare a resume for job fair if you’re going for one, so you can learn more about securing these interviews.

Conclusion

Answering phones is an essential skill for any customer service position. Be sure to highlight your experience and skills related to answering phones on your resume. In an interview, be prepared to talk about your experience and highlight your skills.

Practice common interview questions so you’ll be prepared for anything the interviewer throws at you. Last but not least, check our best resume writing websites reviews to learn more about how you can get help with your CV or resume.

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